
Account Fraud
- If you respond the transaction is yours, your card will be unblocked, so you can complete your transaction.
- If you respond the transaction is not yours, your card will be permanently blocked. You will need to contact BluCurrent Card Services at 417-887-1983 ext 1475. One of our friendly staff members will assist you in getting a new card ordered.
- If you do not respond after both the text and phone call attempts, you will be sent a letter in the mail and the card will remain temporarily blocked until we receive a response.
- Keep your contact information up-to-date. Keeping your current phone, email, and mailing address on file allows us to quickly contact you to resolve any issues before they become a problem. To update your contact information simply send us a secure message via online banking, visit any of our branch locations or call 417-887-1983 to speak with a friendly member service representative.
- Check your transaction history on a daily or weekly basis. This can be done easily through online or mobile banking.
- Make sure you keep your debit and credit cards, along with any other material that includes your account information, in a safe and secure spot. Do not keep your PIN number and card together.
- Refrain from signing up for "free trials." If you sign up for them, know that you need to cancel within the allotted time per their terms and conditions or we are unable to dispute charges.
Share this post:
LATESTS POSTS
Grow Your Savings Special CD Rates
July 25th, 2022
Should I Buy or Lease a Car Right Now (2022)?
July 5th, 2022
June 27th, 2022
CD vs. Savings Account: Which Should I Choose?
June 17th, 2022
May 26th, 2022
10 Ways to Protect Your Personal Information
May 19th, 2022
LATEST POSTS
Grow Your Savings Special CD Rates
July 25th, 2022
Should I Buy or Lease a Car Right Now (2022)?
July 5th, 2022
June 27th, 2022
CD vs. Savings Account: Which Should I Choose?
June 17th, 2022
May 26th, 2022
10 Ways to Protect Your Personal Information
May 19th, 2022