Our Lobby Guidelines

Our Lobby Guidelines

While all of our services remain accessible from the comfort of home, we're happy to share our branch lobbies are available as an additional service channel. A friendly representative will greet you at the door to remind you of our guidelines and advise you as to whether or not we've hit our occupancy limit. 

Please, kindly:

  • Use the floor markings to follow the CDC's social distancing guidelines.
  • If you feel ill or exhibit symptoms, please utilize a service channel outside of the branch lobby. View an extensive list on accessing our services from the comfort of home here.
  • Please limit the number of people coming into the branch. If possible, no large groups.


Here's more general information from the Springfield-Greene County Health Department. We look forward to assisting you, regardless of what service channels you choose to utilize!


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