How to Reset Your Passwords

How to Reset Your Passwords


Online and mobile banking allow you to bank on-the-go, 24/7. If you've been locked out and need a reset or have recently opened an account and need to get things setup, follow these instruction to gain access. 

 

You must register for online banking prior to accessing our mobile app.

  1. Call a friendly BluCurrent Representative at 417-887-1983 during business hours. You will be provided with a temporary password. This expires 24 hours after it is issued. When resetting your password, you must visit the full online website, not just the mobile site.
  2. On our website, click the orange online banking button on the top right of the webpage. This directs you to netteller.com. If you are on a mobile device, be sure to hit the blue visit full online banking site button.
  3. Enter your online banking ID. This is (all-caps) BLU followed by your account number.
  4. Enter the temporary password provided by the BluCurrent Representative.
  5. Create and confirm your own password.
  6. Select your personal image.This is a security image that will display every time you access online banking. If you are not given this option, you will need to create a new password.
  7. Create your security questions.
  8. At this point, your account should load. 
  9. Download the mobile banking app. Use the same username and password from online banking to access the mobile banking app. 
  10. You will receive an email containing a PIN. Use the one-time pin to access mobile banking. This expires in 24 hours.

 

The mobile app is a great way to transfer funds and monitor your account! There are a few more advanced functions that must be completed in online banking:

 

  • Get enrolled in eStatements.
  • Create text alerts for your accounts.
  • Transfer funds externally.
  • Get signed up for BillPay.
  • Under the options tab, you can change or update your password. That applies only if you remember your current credentials.

 

We hope you find convenience in our online and mobile banking offerings! Anther great option is to utilize video chat. This is perfect for more advanced interactions, like an auto loan. Download the BluCurrent Video Chat app today!


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