How to Access Second Stimulus Payments

How to Access Second Stimulus Payments


We're prepared to receive the second round of government-issued stimulus payments.

Curious when you’ll receive your payment? The IRS determines when and how you will receive your payment.  Learn more on the IRS website

 

If you’re expecting your payment via direct deposit:

  • Please allow at least 24hrs after the expected arrival date given through the IRS website for your deposit to post & clear to your account.
  • The quickest, and most convenient way to track when your payment arrives is by setting up eAlerts through online banking.
  • You can view your account through online or mobile banking to see if the funds have arrived.
    • Direct deposits only occur once a day. If you check your account in the morning during business hours and do not see the funds, we recommend waiting until the next business day to check for your payment.
    • You can also send a secure message through online or mobile banking. Please allow at least 1 business day for a response.   
  • If you prefer to check your balance via phone, you may do so by calling 417-887-1983 and select option 5. Please be aware that heavy call volume will result in longer than usual wait times. 

 

If you’re expecting a printed check, there are several ways to deposit it safely:

  • Utilize mobile check deposit. This is an easy process that can be completed with just a few clicks, from your own home.
  • Our drive-thrus remain open at all locations during business hours. We can provide almost all services via drive-thru, including handling stimulus payments.
  • Utilize our overnight drop outside of drive-thru hours. Be sure to include a filled-out deposit slip so we know how to process your transaction appropriately. This service is available at all locations.
  • Mail your deposit to our main branch at 1770 W. Sunset St., Springfield, MO 65807. Be sure to include a filled-out deposit slip so we know how to process your transaction appropriately. (Please note: mail delivery is taking longer than average. Please allow at least two weeks for your check to arrive.) 
  • If you are unable to utilize mobile check deposit or stop by a drive-thru, please contact us to discuss different ways we can help you access your funds. During business hours: Launch video banking or give us a call at 417-887-1983.

 

Looking for more information regarding stimulus payments? Utilize the IRS website for help. 

In need of additional help? Learn how to access our services or contact us. We’re happy to help!


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