HELOCs and Home Equity Loans

Online & Automated

Transfer Funds
Use Online or Mobile Banking.
Instant

Tip: You can deposit funds using mobile check deposit before making your transfer.
Recurring ACH
Schedule via Online Banking.
Set up 10+ days before due date.

In-Person & Mail

Mail Payment:
4520 S National Ave
Springfield, MO, 65810
Branch:
Visit any location during business hours, use the drive-thru, or place your payment in the night drop box after hours.
Phone:
Call us at 417-887-1983 during business hours
Fee may apply

To request a mortgage payoff, contact our Mortgage Department at mortgages@blucurrent.org or call 417-851-1500 for assistance.

Standard First Mortgages

Serviced by Members Mortgage Service?

If your statement comes from Members Mortgage, you must pay them directly.

Enroll / Pay Online Call (866)-441-4447

Serviced by BluCurrent

Use these methods if your mortgage is held directly by BluCurrent.

Online & Automated

Transfer Funds
Use Online or Mobile Banking.
Instant

Tip: You can deposit funds using mobile check deposit before making your transfer.
Recurring ACH
Schedule via Online Banking.
Set up 10+ days before due date.

In-Person & Mail

Mail Payment:
4520 S National Ave
Springfield, MO, 65810
Branch:
Visit any location during business hours, use the drive-thru, or place your payment in the night drop box after hours.
Phone:
Call us at 417-887-1983 during business hours
Fee may apply

To request a mortgage payoff, contact our Mortgage Department at mortgages@blucurrent.org or call 417-851-1500 for assistance.

Home » Blog » Unauthorized Charges

Unauthorized Charges

Find an unauthorized charge on your account? Here's the 5 step process to follow:

1) Make sure the transaction is truly unauthorized. As busy as life gets, it's easy to forget purchases here and there. Contact the merchant directly, you can easily locate contact information through a Google Search. If you have other authorized users on the account, make sure you ask if they made the purchase.

2) If you find that the transaction is unauthorized, call your financial institution (FI) and have your card shut down immediately. This ensures no additional fraudulent transactions come through. Your FI will issue you a new card.

3) Your financial institution will open a case and investigate the fraudulent activity.

4) Within a short timeframe, a credit will be posted to your account. If you bank with us, this may take up to 10 days from the time your case is created.

5) Keep your eyes and ears open for additional communication on your case. If you've filed a case with us, you'll receive further communication through the mail.

If you think you have an unauthorized transaction on your BluCurrent Account, contact our Support Services Department directly by giving us a call @ 417-887-1983 x475 or emailing fraud@blucurrent.org.